Getwell Family Medicine (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit getwellfamily.us.com.
As a primary care clinic based in Memphis, TN, we prioritize responsible data handling in line with healthcare and privacy best practices.
Who We Are
Getwell Family Medicine is a primary care clinic providing preventative healthcare services and management of acute and chronic conditions.
Our website is designed to provide general information about our services, health supplement reviews, and help patients connect with our clinic.
Information We Collect
We may collect limited personal information when you interact with our website, including:
- When you contact us through forms or email
- When you request information or services
- When you interact with website features (if applicable)
The information collected may include:
- Name
- Email address
- Phone number (if provided)
- IP address and basic technical data
We do not intentionally collect sensitive medical information through this website. Any medical discussions should take place directly with our healthcare providers.
How We Use Your Information
We use the collected information to:
- Respond to inquiries and appointment requests
- Provide information about our services
- Improve website functionality and user experience
- Maintain security and prevent misuse
We only use your data for legitimate purposes related to patient communication and clinic operations.
Cookies and Website Functionality
Our website may use cookies to enhance user experience and ensure proper functionality.
Cookies may:
- Help improve website performance
- Remember user preferences
- Provide basic analytics data
You can control or disable cookies through your browser settings at any time.
Embedded Content and Third-Party Services
Our website may include embedded content such as maps, videos, or external resources. These third-party services may collect data according to their own privacy policies.
We encourage users to review the privacy policies of any external platforms they interact with.
Data Sharing and Disclosure
Getwell Family Medicine does not sell, rent, or trade personal information to third parties.
We may share information only when necessary:
- To comply with legal obligations
- To protect the security and integrity of our website
- To respond to lawful requests
Data Retention
We retain personal information only as long as necessary for:
- Responding to inquiries
- Administrative and operational purposes
- Legal or security requirements
Once information is no longer needed, it is securely handled or removed where appropriate.
Your Privacy Rights
You may have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
To make a request, please contact us at [email protected].
Certain data may be retained where required by law or for legitimate administrative purposes.
Data Security
We implement reasonable and industry-standard security measures to protect personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or storage is completely secure. We encourage users to share sensitive information through appropriate clinical channels when necessary.
Children’s Privacy
Our website is not intended to collect personal information from children under the age of 13. We do not knowingly collect such data.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: [email protected]